Presented, yet unscheduled treatment ranks in the top two of lost potential revenue. With your dedicated outsourced staff, you can convert to revenue.
Use patient education, appointment confirmations, and phone skills to motivate patients to maintain their scheduled visits.
Typically 50% of all patient databases are inactive. Be proactive and contact them with a warm invite for a hygiene appointment.
A health care professional working to ensure that patients' benefits cover required procedures, can save you time and resources.
Similar to a front desk receptionist or can be a dual role. Communicates with patients, sets appointments, manages calendars and fills cancellations/openings. The national average is 62% call-answer rate. Let us get you to 98%.
Have less “No Shows” and confirm your patient’s appointments in advance.
One of the great revenue loss leaders in a dental office is cancellations and unfilled openings in your hygiene schedule. Fill those up with flexible patient’s or by offering an incentive.
An important position but mostly overlooked or typically contracted out for less than effective results. Let your dedicated staff handle all of your; Web updates, social media posts, community events, and even print material/PDF’s.
The creation of financial transactions includes posting information to accounting journals or accounting software from such source documents as invoices to customers, cash receipts, and supplier invoices. The bookkeeper also reconciles accounts to ensure their accuracy. Can also focus on past due revenue.
Assists with time and daily management, scheduling of meetings, correspondence, note-taking and other tasks. Able to free your valuable time up to focus on what’s important. Could even be a day at the beach!
An essential part of the patient experience. A personal call after an office visit, can build a loyal patient.